Case Study

One Window Travel

About case study

Client: One Window Travel, Dubai UAE

Industry: Travel and Tourism

Service: Meta Ads Management

One Window Travel is a UAE based tour operator offering desert safaris, city tours, sightseeing trips, and adventure experiences. Before working with me, they were struggling to maintain stable bookings. Their previous ads had weak targeting, inconsistent creatives, and no proper funnel structure, which led to wasted ad spend and low quality leads.

Objectives

The main goals were:

  • Build a consistent stream of bookings through Meta Ads
  • Improve profitability and reduce wasted spend
  • Set up a long term system for lead generation and conversion

     

Challenges

Their earlier campaigns lacked proper audience segmentation and creative direction. They were reaching the wrong peole, receiving irrelevant messages, and not converting enough inquiries into real bookings. They needed a structured, data driven approach that could scale.

My Approach

  1. Audience Research and Segmentation

I studied their target audience in detail and created refined segments for families, tourists, adventure seekers, and different nationalities. Each tour received its own optimized audience setup.

  1. Creative Overhaul

I redesigned all creatives using clean visuals, strong messaging, and consistent branding. This improved engagement and made the brand look more trustworthy and premium.

  1. Funnel Optimization

I built a complete funnel with awareness, engagement, and conversion stages. Each stage had its own messaging and offers to move users smoothly from discovery to booking.

  1. Retargeting and Upselling

I retargeted people who viewed ads or inquired but did not book. Personalized offers helped convert them efficiently. Later, I introduced upsell campaigns promoting other tours to increase average customer value.

Results

  • Total ad spend: 82,000 USD
  • Total revenue: 600,000 USD
  • ROAS: 7.3
  • Stable bookings every month
  • Strong brand presence in the UAE tourism market

     

Conclusion

By combining advanced audience segmentation, high quality creatives, and a structured funnel, I helped One Window Travel scale profitably and build a reliable booking system. This case study highlights my ability to manage Meta Ads for tourism businesses and deliver measurable, long term results.